Javeso aims to provide customers with a straightforward and secure checkout experience. This Payment Policy explains the general terms governing payments for purchases made on our website.
All product prices and payment amounts are displayed in Indian Rupees (INR), unless expressly stated otherwise.
Accepted Payment Methods
Customers may pay using the payment options displayed on the checkout page.
Depending on the payment gateway and its enabled configuration, available methods may include:
Only payment methods that are actually enabled and available on Javeso should be advertised as accepted.
At launch, Javeso intends to accept online prepaid payments. Cash on Delivery (COD) is not offered under the current checkout plan.
Product Prices and Taxes
Product prices are displayed on the relevant product pages and at checkout.
Applicable taxes, shipping charges, discounts and other disclosed charges will be reflected in the order total as applicable.
The final payable amount shown before order confirmation is the amount the customer should review before completing the transaction.
If a pricing or technical error is identified, we will handle the affected order in accordance with applicable law and our Terms & Conditions.
Payment Processing
Payments are processed through the payment service provider or gateway integrated with our website.
When completing a payment, customers must provide accurate information and follow the authentication instructions shown by the payment provider.
An order may remain pending until the payment provider confirms the transaction.
Javeso does not guarantee the uninterrupted availability of every payment method, as payment services may occasionally be unavailable for maintenance or technical reasons.
Payment Confirmation
An order is treated as paid when the payment status has been successfully confirmed through the relevant payment system.
Customers should retain their order confirmation and payment reference for future enquiries.
A bank debit or payment notification alone may not always establish that the order has been successfully confirmed in our system.
Failed, Pending or Duplicate Payments
If a payment fails, remains pending or appears to have been debited without a confirmed order:
If a duplicate payment is confirmed, we will investigate the transaction and arrange an appropriate correction or refund where due.
The timing of a reversal or refund may depend on the payment provider and the customer’s bank.
Please do not share your OTP, UPI PIN, card PIN, password or other confidential authentication credentials with anyone claiming to represent Javeso.
Discounts, Coupons and Promotional Offers
Discounts, coupons and promotional offers may be subject to eligibility requirements, validity periods, minimum purchase values or product-specific restrictions.
Only discounts successfully applied and displayed at checkout will form part of the final order calculation.
Unless an offer states otherwise, promotional codes cannot be assumed to be combinable with other discounts.
Refunds to the Original Payment Method
Where a refund is approved, it will generally be initiated through the original payment method or the appropriate payment channel, subject to payment-provider capabilities and applicable requirements.
The time taken for the amount to appear in the customer’s account may vary by payment method, bank and payment provider.
Please refer to our Refund Policy for additional details.
Payment Security
We use the payment security features and transaction controls available through our integrated payment provider.
Customers should complete payments only through the official Javeso website and its authorised checkout process.
Javeso will not ask customers to disclose confidential payment authentication credentials to process an order or refund.
Contact Us
For payment-related questions, failed transactions or refund queries:
Please provide your order number and relevant transaction reference. Never send your full card number, PIN or OTP.
Effective Date: 16th Oct 2026
