Privacy Policy

At Javeso, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, create an account, place an order or communicate with our customer support team.

Javeso operates an online shopping platform offering home, kitchen, home décor and related lifestyle products to customers in India.

By using our website, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable laws and your rights.

Information We Collect

Personal Information

When you interact with Javeso, we may collect information such as:

We collect only the information reasonably necessary for the relevant purpose.

Payment Information

Payments are processed through the payment methods and payment service providers available at checkout.

We may receive transaction references, payment status, payment method details and related information required to process and manage your order.

We do not intend to store complete payment card details or sensitive payment authentication credentials on our own systems. Such information, where required, is handled by the relevant payment service provider.

Technical and Usage Information

When you browse our website, certain technical information may be collected automatically, including:

This information helps us understand website performance, improve usability and protect our services against misuse.

How We Use Your Information

Order Processing and Delivery

We use your personal information to confirm orders, process payments, arrange shipping, communicate delivery updates and handle returns, refunds and order-related enquiries.

Customer Service

Your information helps us respond to questions, investigate complaints, resolve disputes and provide after-sales assistance.

Website Improvement

We may use website usage information to improve navigation, product descriptions, search functionality, checkout performance and the overall shopping experience.

Marketing and Promotions

Where permitted by law and subject to applicable consent requirements, we may send information about new products, special offers, promotions and updates.

You may opt out of promotional communications using the unsubscribe option, where available, or by contacting us. Transactional messages necessary to manage an order may continue.

Security and Legal Obligations

We may process information to prevent fraud, investigate suspicious activity, maintain business records, enforce our policies and comply with applicable legal requirements.

Cookies and Similar Technologies

Javeso may use cookies and similar technologies to maintain shopping sessions, remember preferences, support login functionality, manage the shopping cart and understand website usage.

Some cookies may be provided by third-party services integrated into our website.

You can manage cookies through your browser settings and, where implemented, our cookie preference controls. Disabling certain cookies may affect website functionality.

When We Share Your Information

We do not sell your personal information to third parties for their own independent marketing purposes.

We may share relevant information with:

We aim to limit information shared with service providers to what is reasonably necessary for the relevant service.

Data Security and Retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration and disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

We retain information for as long as necessary to fulfil the purposes described in this policy, complete transactions, manage disputes, maintain required business records and comply with applicable law.

Your Privacy Rights

Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion where permitted, withdrawal of consent and information about how your data is handled.

You may contact our privacy or customer support team to make a request. We may need to verify your identity before acting on it.

Certain records may need to be retained where required by law or necessary to establish, exercise or defend legal claims.

Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Javeso is not responsible for the privacy or security practices of websites that we do not operate.

Children’s Privacy

Our website is intended for general shopping by individuals legally permitted to make purchases. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that the matter can be reviewed.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, service providers or legal obligations. The revised version will be published on this page with an updated effective date.

Contact Us

For privacy-related questions or requests, contact:

Effective Date: 16th Oct 2026